Last updated August 1, 2021

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

RETURNS
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS
To return an item, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
Global Rewards Sdn Bhd
Attn: Returns 
Global Rewards Sdn Bhd
92-2, The Earth Bukit Jalil, Jalan Jalil 1, Lebuhraya Puchong Sungai Besi,
Kuala Lumpur 57000
Malaysia

REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least fourteen (14) days from the receipt of your item to process your return.

EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note
Sale items are FINAL SALE and cannot be returned.

QUESTIONS
If you have any questions concerning our return policy, please contact us at:
03-8080 4994
support@grewards.my